Questions? Buy & Sell Cars with Confidence across Kenya

FAQ

Frequently Asked Questions

How do I list my car on Carvion?

Create a free basic listing in minutes—upload photos, key specs and your contact. For extra visibility and trust, choose a Verified Listing (from KSh 1,500) to get seller verification, an inspected-vehicle badge and priority placement.

What does “Verified Listing” include?

Verified Listings bundle seller identity checks, a vehicle inspection badge, priority homepage placement, and access to buyer–seller chat with lead tracking to move inquiries toward safe, fast sales.

How does the vehicle inspection process work?

Inspection partners review condition, major systems and provide an inspection badge when standards are met. Buyers see inspection notes on the listing; sellers receive a simple checklist to prepare the car.

How quickly will my listing get inquiries?

Listings typically attract leads within hours to days depending on price and demand. Verified Listings increase visibility and lead volume through priority placement and chat features.

Can I arrange test drives and inspections?

Yes. Buyers and sellers coordinate test drives and inspections via in-listing chat, WhatsApp or phone. For Nairobi-based appointments we offer suggested inspection partners and fast booking support.

How much does a Verified Listing cost?

Verified Listings start from KSh 1,500 per car. We also offer packages for dealers—pricing and payment options are shown when you choose the Verified Listing at checkout.

What safety measures protect buyers and sellers?

We combine seller verification, inspection badges and secure on-site messaging to reduce fraud. Use verified contact channels (live chat or WhatsApp +254706299741) and arrange meetings in public or with a trusted mechanic.

How do I contact support?

Reach us via live chat on the site for quick help, WhatsApp/phone at +254706299741 for test drives, or email support@carvionmotors.co.ke. Expect live-chat replies within minutes during business hours.

What should I know about pricing and offers?

Price competitively: check similar listings in Nairobi and nationwide. Use Verified Listing features to signal trust—buyers more often contact listings with inspection badges and verified sellers.

Can I get advice on selling faster?

Yes—our support team can suggest pricing, photo tips and whether a Verified Listing would boost interest. Use live chat or WhatsApp to get tailored guidance within business hours.

WhatsApp/Phone: +254 706 299 741

FAQ — Buying and Selling on CARVION MOTORS

Got questions about listing, verification or buying a car in Nairobi and across Kenya? This FAQ covers how our Free and Verified Listings work, what the vehicle inspection badge means, and how to arrange test drives and support via live chat or WhatsApp. If you don’t see your question, contact us and we’ll respond during business hours.